How To Make A Call On Google Voice

Make a telephone call with Google Vocalisation

You lot can make domestic and international calls from your Google Voice number on desktop or mobile.

Call someone with Google Voice

Important:

Caller ID must be turned on to make calls from your mobile device carrier.
You can only make an emergency phone call on Voice for Google Workspace accounts managed by your work or school.
When you lot phone call someone, a US phone number might appear that's not your number. The person you call still gets a phone telephone call from your Google Phonation number.

Tip: For international calls, enter the land code before the phone number. For example, for Brazil, enter +55 earlier the phone number.

Use your Google Phonation number for calls from your phone app

Important: This characteristic isn't available for Google Workspace accounts.

When yous brand outbound calls with your telephone app, you can use your Google Voice number instead of your telephone's carrier number. Calls you brand from the Voice app ever utilise your Google Voice number.

Open up the Vox app .
At the top left, tap Menu Settings.
Under "Calls," tap Calls started from this device's phone app.
Select when to use Google Voice for calls from the phone app.
Under "Driving style," select when to use Google Voice while driving.

Tip: If a phone call from your phone'southward calling app isn't free, you go a message that the phone call routes through Google Voice.

Add money to your account

Open the Voice app .
Tap Menu Settings.
Under "Payments," tap Add credit.
To add together to your balance, tap the amount of credit Add credit.
Select a payment method.
Tap Purchase. You lot become an email to confirm your purchase.
Next to "Auto-recharge," y'all tin select what to do when your balance falls beneath $2.00:
- $x, $25, $50: Automatically add this corporeality of credit. Afterwards you select your payment method, tap Save.
- Notify me via email: Become an electronic mail reminder when your balance is low.
- Off: Don't automatically add more credit to your business relationship.

Tip: If y'all're not sure how much credit to buy, you can find the calling charge per unit for a country or region. Next to "Calling rates," tap Expect up and enter the land/region you want to call. Rates vary by country/region and are charged per minute.

Your bank statement might evidence an extra $one.00 transaction from Google. The transaction is a temporary authorization asking to make certain your card is valid and has enough funds. It isn't an bodily charge, and will disappear.

If there'south a credit purchase for a larger corporeality y'all didn't make, acquire how to report the unauthorized charge.

Know how much a call costs

When yous're calling from the The states, well-nigh all Google Voice calls to the The states and Canada are free.
Calls to a few places in the U.s.a. and Canada toll one cent per minute USD, or the listed rate for your local currency.
Calls to places exterior the The states are at listed rates.
Learn more about calling rates.

Domestic and international calls use minutes from your mobile carrier, unless you lot make calls over the cyberspace.

Long-altitude charges

When y'all call someone, your telephone call is routed through a randomly assigned US number. If the routed number'southward surface area code isn't the same as your area code, you might be charged long-distance rates. If you travel to some other country/region, your carrier can accuse yous international calling rates.

Standard airtime and text messaging rates use, based on your telephone plan.

International charges

If you accept a US number and call someone while visiting some other land/region, you're charged international rates. Your mobile carrier might also charge you extra roaming fees. To make calls without roaming, yous can apply Wi-Fi or mobile data.

Confirm your paid call uses Google Voice

If your call isn't free, you get a message from Google Phonation. The bulletin says how much the call costs or that the phone call is routed through Google Vocalisation.

If you don't get a message, your phone call isn't using Google Vocalisation. Your mobile carrier might charge you lot.

Check if your call settings were inverse by a recent update or another app that conflicts with Google Voice.

Use of data & text messages

Yous tin can only send text messages to numbers in the US and Canada.

Texts you ship

Texts you lot send from the Google Voice mobile app or at voice.google.com use data. They tin use information from your mobile phone programme, or a Wi-Fi internet connection. You don't need to buy Google Voice credit.

Texts y'all go

Based on your mobile phone plan, y'all can be charged for text messages y'all receive.

If you have trouble buying credit

If you accept problems paying for calling credit or you get one of the messages beneath, you might need to set up an effect with your payments profile.

"Your transaction cannot be completed"

If you're asked to provide more than data after you receive this bulletin, follow the instructions. If not, try the following:

Check whether the billing address for your payment method, such as your credit card, matches the address in your Google Pay settings. If they don't match, update your address on pay.google.com, and try the transaction again.
If y'all're on an app, try to pay on the product's website instead. If you're on the website, endeavor the app.
If you're buying Google Voice credit on Google Pay, learn how to fix payment bug on your account.
If you lot're using invitee checkout on Google Shop, sign in to your Google Account. If you don't take ane, create your Google Account.

"Unable to consummate transaction: expired menu"

"Unable to consummate the transaction. Please use another grade of payment."

Check if your payment method is up to engagement. If it isn't, update it in Google Pay. And so endeavour your buy again.
Make sure you take plenty coin in your account for the purchase.
If y'all notwithstanding have issues, contact your bank to bank check if in that location'due south a problem with your account.
Endeavour to make the purchase over again with a different payment method.

"Your payment didn't go through. Please try a unlike payment method or endeavor again later."

Cheque if your payment method is up to date. If it isn't, update it in Google Pay. And then attempt your buy once more.
Make sure you have enough coin in your account for the purchase.
If you still have bug, contact your bank to bank check if there'southward a problem with your account.
Endeavour to make the purchase again with a unlike payment method.

"Your payment was declined due to an issue with your business relationship"

If you get this message, information technology might be because:

We noticed a suspicious transaction on your payments profile.
We need more information to protect your account against fraud.

To set the issue, try the following.

Go to pay.google.com.
Deed on whatever alerts or requests. Before you can buy anything through your Google Account, you may need to verify your identity.
Make sure your proper noun, accost, and payment information are upward to date.

"Unable to procedure payment: depression carte du jour balance"

You might not have enough funds in your account to make the payment. Check your business relationship balance or contact your banking company.

Ineligible or grayed out bill of fare

If your carte is grayed out or you get a bulletin your card is ineligible, you can't use it for this type of purchase. Try to brand the purchase over again with a different payment method.

If yous can't notice the payment method yous want to use, to add together a new one, follow the instructions on the screen.

Why do I accept a "pending" transaction?

Yous may notice a pending transaction for calling credit on your card statement or Google Pay. This pending transaction is an authorization asking and not a charge. The say-so request is a temporary hold that changes when the payment goes through.

Manage car-recharge payments

If you lot plough on auto-recharge in Google Vocalization, your charges for calling credit show nether "Subscriptions and services" in Google Pay. Y'all can make payments by visiting pay.google.com. Auto-recharge payments can't exist managed from the Google Pay mobile app.

Sign in to Subscriptions.
Discover the Google Voice car-recharge for calling credit and click Manage.

Cancel an machine-recharge

If you lot cancel an automobile-recharge subscription, whatever payments y'all already made aren't refunded.

Sign in to Subscriptions.
Find the Google Voice machine-recharge for calling credit and click Manage.
Select Cancel subscription.
Become to voice.google.com.
At the top right, click Settings .
On the left, click Payments.
Next to "Machine-recharge," select Off.

Related resources

Enquire for a Google Vocalisation refund
Make a call with Google Voice

Confirm your paid telephone call uses Google Vocalism

If the phone call isn't gratis, you become a bulletin from Google Phonation. The message says how much the call costs or that the call routes through Google Vox. Larn more about the cost of a call.

If you don't get a message, your call doesn't utilise Google Voice and your carrier can charge you lot.

Tips: Check that:

A contempo app update didn't change your call settings.
Another app doesn't disharmonize with Vocalism. In your phone's settings, open Apps and notifications Default apps. Brand sure Google Vocalism is the "Default call redirecting app."

Know how much a call costs

When you're calling from the US, almost all Google Vocalism calls to the US and Canada are costless.
Calls to a few places in the United states of america and Canada cost 1 cent per minute USD, or the listed charge per unit for your local currency.
Calls to places exterior the United states are at listed rates.
Learn more about calling rates.

Domestic and international calls use minutes from your telephone plan, and you might be charged long-altitude rates.
If you have a The states phone number and make a call when you're in some other country/region, you're charged international rates.
Make Google Voice calls over the internet.

Tip: If your internet connection isn't stable, you go a notification to use minutes from your phone plan, which may include carrier call charges. If yous don't want to switch to a carrier call, on the notification, select Abolish.